Agency Check


  1. The condition of being transparent
  2. Transparency in business implies openess, communication and accountability.

What is Agency Check?

AGENCY CHECK VERIFIED - is a fully independent free service and recognition status that supports industry best practice. Every three months we create a shortlist of the Top 3 letting and estate agents in every postcode district of London. We carefully select agents based on reviews, properties they have listed, their accreditations, their overall accessibility (via telephone and website), as well as their presence online. A majority of the best firms protect Landlords and Tenants through client money protection schemes and voluntary regulation, as well as operate transparently. Agency Check has been created in a bid to continuously mass promote the use of regulated agents and in turn through a unified attempt oust rogue property firms and individuals. 

There are numerous schemes to which agents voluntarily belong. The scope of protection on these schemes vary so you should contact your agent for full details of the scheme, alternatively contact the scheme directly.

When choosing a property agent it is very important to check that the agent you are about to use is regulated and offers cover with client money protection schemes. Agents that are regulated or registered with ARLA, NAEA, NALS and RICS operate separate client accounts where your money is held separate from the operating funds of the Agency. The client money protection schemes mentioned on Agency Check all have common minimum standards requiring members to have a customer complaints procedure allowing for independent redress for consumers through an ombudsman scheme, professional indemnity insurance and a defined accounting process relating to clients money.

We hope you find Agency Check a useful free tool to helping you with your property experience!